AN EXPLORATORY STUDY TO ANALYZE THE FACTORS AFFECTING THE PROFITABILITY OF PAKISTANI ISLAMIC BANKS DUE TO COVID-19 PANDEMIC BASED ON TOE THEORY
DOI:
https://doi.org/10.52567/pjsr.v4i1.667Abstract
The current study utilized the qualitative approach to explore the profitability of Islamic banks after the pandemic of Covid-19. Open-ended semi-structured interviews were conducted to collect data from Pakistani Islamic banks in Punjab district Sahiwal. Respondents were mainly the Islamic bank’s operational managers and business managers. The study identified various factors which emerged due to the pandemic and directly affected Islamic banking profitability. Technological factors such as E-banking and digital banking developed faster in Pakistan and positively impacted Islamic banking profitability. Whereas environmental factors such as lockdowns and organizational factors, including policies and deregulations, impact the profitability of the Islamic banking sector. Thematic analysis was performed using NVivo12, tag cloud, word tree map, and the hierarchical chart were reported based on technological, organizational, and environmental (TOE) theory. The factors identified provide guidelines for managers and practitioners working in Islamic banks in Pakistan to improve profitability.
Keywords: technological, organizational, environmental, TOE theory, Islamic banks, profitability, Pakistan.
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