DISPUTE RESOLUTION COUNCIL (DRC) AS A FLEXIBLE SYSTEM OF CONFLICT RESOLUTION: EVIDENCE FROM PAKISTAN
DOI:
https://doi.org/10.52567/pjsr.v4i2.461Abstract
The current study was conducted in district Mardan of Khyber Pakhtunkhwa with the aim to found people’s satisfaction from Dispute Resolution Council (DRC) as flexible system. A sample size of 311 respondents was taken through Mwakaje (2013) formula who had registered their cases through DRC using simple random sampling technique. The data were collected through interview schedule and univariate and bivariate analysis were conducted. Findings of the study denoted that DRC is a flexible system which is easily accessible by the poor masses. It is an impartial system free from any external influence. Due to the diverse nature of its panel, it solve problem according to culture, religion and law of the society. Equal opportunities are given to the disputant parties to explain their view point without pressure. Moreover, the decision of DRC is not final. In case justice is not provided to them, they can easily challenge its decision. People should feel free to contact DRC any time for their cases. People should registered their cases at any stage of their dispute, should be solved in minimum duration to save resources of the people, and guidance should be provided in legal matters to the uneducated and poor people for free of cost.
Keywords: DRC, ADR, Disputes resolution, Flexibility, Khyber Pakhtunkhwa.
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