CHANGE MANAGEMENT AT TERTIARY LEVEL EDUCATION: A COMPARISON OF PRIVATE AND PUBLIC SECTOR INSTITUTIONS

Abstract

Managing change is an overwhelming task at tertiary level education. With increasing pressure to enhance quality and student outcomes, it can be often difficult to deal with the changes that have a significant impact on the performance of any institution. This study aimed to determine the perceptions of teaching faculty regarding change management at the university level and to determine the difference in perceptions of faculty members based on sector i.e. public and private sector universities of Punjab. The present study was descriptive in nature. The study adopted the quantitative design and data collection phase consisted of a sample of 536 faculty members. 20% faculty of social sciences were selected by using a proportional stratified sampling technique. The researcher developed a questionnaire containing a five-point Likert Scale based on Fullan’s Educational Change Model (2016), reviewed literature, and related studies. The researcher used a validated and reliable questionnaire for data collection. Findings revealed that change initiatives lead to student learning outcomes. The new initiatives pointed to enhance faculty morale. A significant difference was found among faculty members by sector (public and private) regarding their perceptions. The perceptions of both public and private sector faculty members were found better aligned with Fullan’s Educational Change Model. Based on the findings of the study, it is recommended that at the university level the administrators implement a continuous improvement approach, make clear plans, use concentration, emphasize culture building, and a better approach to research.

Keyword: Educational Change Management, Fullan’s Educational Change Model, Comparison, Tertiary level education.