UNDERSTANDING THE LEVELS OF SATISFACTION AMONG UNIVERSITY STUDENTS ABOUT THE USE OF ICTS

Authors

  • Ali Abbas Department of Sociology, Quaid-i-Azam University, Islamabad
  • Sana Mehmood Department of Sociology & Anthropology, Karakoram International University, Gilgit
  • Saadia Gender and Learning Specialist, Planning and Development Department Khyber Pakhtunkhwa, Peshawar

DOI:

https://doi.org/10.52567/pjsr.v2i02.11

Abstract

The aim of this study was to understand the satisfaction levels of undergraduate students of Quaid-i-Azam
University (QAU), Islamabad about the usage of Information and Communication Technologies (ICTs) for
their academic purposes. The quantitative research approach was applied to collect data through a survey
method from two hundred (200) sampled respondents from three faculties of QAU i.e., social science,
natural science, and biological sciences. The convenient sampling technique was used for the selection of
the respondents. A well-structured questionnaire was used for the survey purpose. Some of the
questionnaires were self-administered while the rest were distributed among the respondents and collected
later. The data were analyzed in Statistical Package for Social Science (SPSS) and both descriptive and
inferential statistics were applied. The findings of the study showed that undergraduate students at QAU
were using the internet, having sufficient knowledge of ICTs, and were using these ICTs for educational
purposes, such as research work, class assignments, and communication with teachers. The Confidence
Interval was [95% and MoR was 0.05). All the figures had less than 0.05 values which means the variables
are correlating to each other. Some of the respondents stated that there is a lack of ICTs well-trained staff
and limited space in the computer laboratories at the campus. The university administration should pay
special attention to the provision of ICTs to the student so that they could get maximum benefits out of it.
Moreover, the respondent’s knowledge about the usage of ICTs has a strong relationship with the students’
attitude towards the ICTs use. The respondent’s level of knowledge about the ICTs has a less likely effect
on the major constraint in using ICTs.
Keywords: Information and Communication Technologies, Quaid-i-Azam University, Cognitive
Flexibility, Academic Activities, Internet, Pakistan

Author Biography

  • Sana Mehmood, Department of Sociology & Anthropology, Karakoram International University, Gilgit

    Visiting Lecturer,

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Published

2020-12-15

Issue

Vol. 2 (2020): Pakistan Journal of Social Research (PJSR)

Section

Research Article

License

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How to Cite

[1]
“UNDERSTANDING THE LEVELS OF SATISFACTION AMONG UNIVERSITY STUDENTS ABOUT THE USE OF ICTS”, Pak. J, Soc. Sci., vol. 2, no. 02, pp. 36–46, Dec. 2020, doi: 10.52567/pjsr.v2i02.11.